PRIVACY POLICY

GOSARATH/GOSARATHI RIDEMATE recognises the importance of maintaining your privacy. We value your privacy and appreciateyour trust in us. This Privacy Policy sets out how GOSARATH/GOSARATHI RIDEMATE uses and protects any information that you give GOSARATH/GOSARATHI RIDEMATE when you use this www.gosarathi.com or the GOSARATH/GOSARATHI RIDEMATE mobile application or any other digital medium and other offline sourcesof our Company. GOSARATH/GOSARATHI RIDEMATE is committed to ensure that your privacy is protected. Should we ask you toprovide certain information by which you can be identified whenusing this website, then you can be assured that it will only beused in accordance with this Privacy Policy as it describes howwe treat user information we collect from you, the policies andprocedures on the collection, use, disclosure and protection ofyour information when you use our GOSARATH/GOSARATHI RIDEMATE Platform.

This Privacy Policy applies to current and former visitors toour GOSARATH/GOSARATHI RIDEMATE Platform and to our onlinecustomers. By visiting and/or using our website, you agree to thisPrivacy Policy. GOSARATH/GOSARATHI RIDEMATE may change this policyfrom time to time by updating this page. You should check thispage from time to time to ensure that you are happy with any changes.

www.gosarathi.com is a property of Easy Rides Tech PvtLtd, Private Limited, established under laws of India, having itsregistered office at Hyderabad Telangana - 500048.

DEFINITIONS:

The terms "Go Sarathi", "Company", "we", "us" and "our"refer to the GOSARATH/GOSARATHI RIDEMATE.

The term "GOSARATH/GOSARATHI RIDEMATE Platform" refers to www.gosarathi.com or the GOSARATH/GOSARATHI RIDEMATE mobile application or any other digital medium and other offline sources.

The terms "you" and "your" refer to the user of thewww.gosarathi.com.

The term "Group" means, with respect to any person, anyentity that is controlled by such person, or any entity that controlssuch person, or any entity that is under common control withsuch person, whether directly or indirectly, or, in the case of anatural person, any Relative (as such term is defined in theCompanies Act, 1956 and Companies Act, 2013 to the extentapplicable) of such person.

The term "Services" refers to any services offered by EasyRides Tech Pvt Ltd whether on all Platform orotherwise.

The term "Policy" refers to this Privacy Policy.

Please read this Policy before using the Easy Rides TechPvt Ltd Platform or submitting any personal information to EasyRides Tech Pvt Ltd. This Policy is a part of and incorporatedwithin, and is to be read along with, the Terms of Use (will beupdate).

INFORMATION WE COLLECT FROM YOU:

Contact information:We might collect your Name, Email, Phone, Address.

Payment and billing information:We might collect your billing name, billing address and paymentmethod when you buy a product/service. We NEVER collect yourcredit card number or credit card expiry date or other detailspertaining to your credit card on our website. Credit cardinformation will be obtained and processed by our onlinepayment partner (Will be Updated).

Information you post:We collect information you post in a public space on our EasyRides Tech Pvt Ltd Platform or on a third-party social media sitebelonging to GOSARATH/GOSARATHI RIDEMATE.

Usage and Preference Information:We collect information as to how you interact with our Services,preferences expressed and settings chosen. Easy Rides TechPvt Ltd Platform includes the GOSARATH/GOSARATHI RIDEMATEadvertising services ("Ad Services"), which may collect useractivity and browsing history within the GOSARATH/GOSARATHI RIDEMATEPlatform and across third-party sites and online services,including those sites and services that include our ad pixels("Pixels"), widgets, plug-ins, buttons, or related services orthrough the use of cookies. Our Ad Services collect browsinginformation including, without limitation, your Internet protocol(IP) address and location, your login information, browser typeand version, date and time stamp, user agent, Easy Rides TechPvt Ltd cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and otherinformation about user activities on the Easy Rides Tech PvtLtd Platform, as well as on third party sites and services thathave embedded our Pixels, widgets, plug-ins, buttons, or relatedservices.

Transaction Information:We collect transaction details related to your use of our Services,and information about your activity on the Services, including thefull Uniform Resource Locators (URL), the type of Services yourequested or provided, comments, domain names, search resultsselected, number of clicks, information and pages viewed andsearched for, the order of those pages, length of your visit to ourServices, the date and time you used the Services, amountcharged, details regarding application of promotional code,methods used to browse away from the page and any phonenumber used to call our customer service number and otherrelated transaction details.

Stored information and files: GOSARATH/GOSARATHI RIDEMATE mobile application (Easy Rides TechPvt Ltd app) may also access metadata and other informationassociated with other files stored on your mobile device. Thismay include, for example, photographs, audio and video clips,personal contacts and address book information. If you permit the GOSARATH/GOSARATHI RIDEMATE app to access the address book on your device, we may collect names and contact informationfrom your address book to facilitate social interactions throughour services and for other purposes described in this Policy or atthe time of consent or collection. If you permit the GOSARATH/GOSARATHI RIDEMATE app to access the calendar on your device, wecollect calendar information such as event title and description,your response (Yes, No, Maybe), date and time, location andnumber of attendees. If you are a partner company, we will,additionally, record your calls with us made from the device usedto provide Services, related call details, SMS details location andaddress

Demographic information:We may collect demographic information about you, events youlike, events you intend to participate in, tickets you buy, or anyother information provided by you during the use of GOSARATH/GOSARATHI RIDEMATE Platform. We might collect this as a part of asurvey also.

Other information: If you use GOSARATH/GOSARATHI RIDEMATE Platform, we may collectinformation about your IP address and the browser you're using.We might look at what site you came from, duration of time spenton our website, pages accessed or what site you visit when youleave us. We might also collect the type of mobile device you areusing, or the version of the operating system your computer ordevice is running.

WAYS OF COLLECTING INFORMATION:

We collect information directly from you:

We collect information directly from you when you register on GOSARATH/GOSARATHI RIDEMATE Platform. We also collect information ifyou post a comment on GOSARATH/GOSARATHI RIDEMATE Platform orask us a question through phone or email or any other source ofcommunication.

We collect information from you passively:

We use tracking tools like

Google Analytics, GoogleWebmaster, Google Cookies for collecting information aboutyour usage of our website.

We get information about you from third parties:

We may receive information about you from third parties, such asother users, partners (including ad partners, analytics providers,search information providers), or our affiliated companies or ifyou use any of the other websites/apps we operate or the otherServices we provide. Users of our Ad Services and other third-parties may share information with us such as the cookie ID,device ID, or demographic or interest data, and information aboutcontent viewed or actions taken on a third-party website, onlineservices or apps. For example, users of our Ad Services mayalso be able to share customer list information (e.g., email orphone number) with us to create customized audience segmentsfor their ad campaigns.

When you sign in to GOSARATH/GOSARATHI RIDEMATE Platform with your SNS account, or otherwise connect to your SNS account with theServices, you consent to our collection, storage, and use, inaccordance with this Policy, of the information that you makeavailable to us through the social media interface. This couldinclude, without limitation, any information that you have madepublic through your social media account, information that thesocial media service shares with us, or information that isdisclosed during the sign-in process. Please see your socialmedia provider’s privacy policy and help center for moreinformation about how they share information when you chooseto connect your account.

If you are partner company, we may, additionally, receivefeedback and rating from other users.

USE OF YOUR PERSONAL INFORMATION:We use information to contact you:

We might use the information you provide to contact you forconfirmation of a purchase on GOSARATH/GOSARATHI RIDEMATE Platform or for other promotional purposes.

We use information to abide by the contracts:

We might use the information you provide to carry out ourobligations arising from any contracts entered into between youand us and to provide you with the relevant information andservices.

We use information to respond to your requests orquestions:

We might use your information to confirm your registration forrendering services we offer.

We use information to improve our products and services

We might use your information to customize your experience withus. This could include displaying content based upon yourpreferences. We might also use your information to understandour users (what they do on our Services, what features they like,how they use them, etc.), improve the content and features of ourServices (such as by personalizing content to your interests),process and complete your transactions, make special offers,provide customer support, process and respond to your queriesand to generate and review reports and data about, and toconduct research on, our user base and Service usage patterns.If you are a partner company, we may use the information totrack the progress of your service to our customers.

We use information to look at site trends and customerinterests:

We may use your information to make our website and productsbetter. We may combine information we get from you withinformation about you we get from third parties. We may useyour information to provide you with information about serviceswe consider similar to those that you are already using, or haveenquired about, or may interest you. If you are a registered user,we will contact you by electronic means (e-mail or SMS ortelephone) with information about these services.

We use information for security purposes:

We may use information to protect our company, our customers,or our GOSARATH/GOSARATHI RIDEMATE Platform.

We use information for marketing purposes:

We might send you information about special promotions oroffers. We might also tell you about new features or products or enrol you in our newsletter. These might be our own offers orproducts, or third-party offers or products we think you might findinteresting. We may use the information to measure orunderstand the effectiveness of advertising we serve to you andothers, and to deliver relevant advertising to you.

We use information to send you transactionalcommunications:

We might send you emails or SMS about your account orpurchase of our product.

We use information as otherwise permitted by law:

We may combine the information that we receive from thirdparties with the information you give to us and information wecollect about you for the purposes set out above. Further, wemay anonymize and/or de-identify information collected from youthrough the Services or via other means, including via the use ofthird-party web analytic tools. As a result, our use and disclosureof aggregated and/or de-identified information is not restricted bythis Policy, and it may be used and disclosed to others withoutlimitation.

We analyse the log files of our GOSARATH/GOSARATHI RIDEMATE Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP),referring, app crashes, page viewed and exit websites andapplications, operating system, date/time stamp, and clickstreamdata. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and togather demographic information about our user base as a whole.

SHARING/DISCLOSURE/DISTRIBUTION OF YOURINFORMATION WITH THIRD-PARTIES:We will share information with third parties who performservices on our behalf:

We may share your information with our vendors, consultants,marketing partners, research firms and other service providers orbusiness partners, such as payment processing companies, tosupport our business. For example, your information may beshared with outside vendors to send you emails and messagesor push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to processand collect payments.

We may also use vendors for other projects, such as conductingsurveys or organizing sweepstakes for us. Some vendors may belocated outside of India.

We will share information with Advertisers and advertisingnetworks:

We may work with third parties such as network advertisers toserve advertisements on the GOSARATH/GOSARATHI RIDEMATE Platform and on third-party websites or other media (e.g., socialnetworking platforms). These third parties may use cookies,JavaScript, web beacons (including clear GIFs), Flash LSOs andother tracking technologies to measure the effectiveness of theirads and to personalize advertising content to you.

While you cannot opt out of advertising on the Easy Rides TechPvt Ltd Platform, you may opt out of much interest-basedadvertising on third party sites and through third party adnetworks (including DoubleClick Ad Exchange, FacebookAudience Network and Google AdSense). Opting out means thatyou will no longer receive personalized ads by third parties adnetworks from which you have opted out, which is based on yourbrowsing information across multiple sites and online services. Ifyou delete cookies or change devices, your ‘opt out’ may nolonger be effective to fulfill the purpose for which you provide it.

We will share information with our business partners:

This includes a third party who provide us various services. Ourpartners use the information we give them as described in theirprivacy policies.

While you place a request to order through the Easy Rides TechPvt Ltd Platform, your information is provided to us and to thevendors with whom you may choose to order. In order to facilitateyour online order processing, we provide your information to thatvendors in a similar manner as if you had made a goods/products/food order directly with the vendors. If youprovide a mobile phone number, GOSARATH/GOSARATHI RIDEMATE may send you text messages regarding the orders delivery status.

We will share information with Other Users:

If you are a delivery partner, we may share your name, phonenumber and/or profile picture (if applicable), and tracking details withother users to provide them the Services.

We may share information if we think we have to in order tocomply with the law or to protect ourselves:

We may also share it if a government agency or investigatorybody or other companies assisting us, requests when we are:

Obligated under the applicable laws or in good faith to respond tocourt orders and processes; or

Detecting and preventing against actual or potential occurrenceof identity theft, fraud, abuse of Services and other illegal acts;

Responding to claims that an advertisement, posting or othercontent violates the intellectual property rights of a third party;

Under a duty to disclose or share your personal data in order toenforce our Terms of Use and other agreements, policies or toprotect the rights, property, or safety of the Company, ourcustomers, or others, or in the event of a claim or dispute relatingto your use of our Services. This includes exchanging informationwith other companies and organisations for the purposes of frauddetection and credit risk reduction.

We may share information for Internal Use or may share itwith any successor to all or part of our business:

For example, if part of our business is sold we may give ourcustomer list as part of that transaction. We may also share yourinformation with any present or future member of our "Group" (asdefined above) or affiliates for our internal business purposes

We may share your information for reasons not described inthis policy:

We may share your information other than as described in thisPolicy if we notify you and you consent to the sharing. We will tellyou before we do this.

YOUR CONSENT:

By using the GOSARATH/GOSARATHI RIDEMATE Platform and the Services provided therein, you agree and consent to thecollection, transfer, use, storage, disclosure and sharing of yourinformation as described and collected by us in accordance withthis Policy. If you do not agree with the Policy, please do not use or access the GOSARATH/GOSARATHI RIDEMATE Platform.

COOKIES:

Our GOSARATH/GOSARATHI RIDEMATE Platform and third parties withwhom we partner, may use cookies, pixel tags, web beacons,mobile device IDs, "flash cookies" and similar files ortechnologies to collect and store information with respect to youruse of the Services and third-party websites.

Cookies are small files that are stored on your browser ordevice by websites, apps, online media and advertisements. Weuse cookies and similar technologies for purposes such as:

Authenticating users;

Remembering user preferences and settings;

Determining the popularity of content;

Delivering and measuring the effectiveness of advertisingcampaigns;

Analysing site traffic and trends, and generally understanding theonline behaviours and interests of people who interact with ourservices.

A pixel tag (also called a web beacon or clear GIF) is a tinygraphic with a unique identifier, embedded invisibly on awebpage (or an online ad or email), and is used to count or trackthings like activity on a webpage or ad impressions or clicks, aswell as to access cookies stored on users’ computers. We usepixel tags to measure the popularity of our various pages,features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the messagehas been opened and for other analytics.

To modify your cookie settings, please visit your browser’ssettings. By using our Services with your browser settings toaccept cookies, you are consenting to our use of cookies in themanner described in this section.

We may also allow third parties to provide audiencemeasurement and analytics services for us, to serveadvertisements on our behalf across the Internet, and to trackand report on the performance of those advertisements. Theseentities may use cookies, web beacons, SDKs and othertechnologies to identify your device when you visit the EasyRides Tech Pvt Ltd Platform and use our Services, as well aswhen you visit other online sites and services.

Please see our Cookie Policy here for more informationregarding the use of cookies and other technologies described inthis section, including regarding your choices relating to suchtechnologies.

DATA SECURITY PRECAUTIONS:

We have in place appropriate technical and securitymeasures to secure the information collected by us. We use vaultand tokenization services from third party service providers toprotect the sensitive personal information provided by you. Thethird-party service providers with respect to our vault andtokenization services and our payment gateway and paymentprocessing are compliant with the payment card industrystandard (generally referred to as PCI compliant serviceproviders). You are advised not to send your full credit/debit carddetails through unencrypted electronic platforms. Where we havegiven you (or where you have chosen) a username andpassword which enables you to access certain parts of the EasyRides Tech Pvt Ltd Platform, you are responsible for keepingthese details confidential. We ask you not to share yourpassword with anyone.

Please be aware that the transmission of information via theinternet is not completely secure. Although we will do our best toprotect your personal data, we cannot guarantee the security ofyour data transmitted through the GOSARATH/GOSARATHI RIDEMATE Platform. Once we have received your information, we will usestrict physical, electronic, and procedural safeguards to try toprevent unauthorised access.

Email OPT-OUT:

You can opt out of receiving our marketing emails. To stopreceiving our promotional emails, please email (). It may takeabout ____ days to process your request. Even if you opt out ofgetting marketing messages, we will still be sending youtransactional messages through email and SMS about yourpurchases.

THIRD PARTY SITES:

The GOSARATH/GOSARATHI RIDEMATE Platform may contain links toother websites. If you click on one of the links to third partywebsites, you may be taken to websites we do not control. Anypersonal information about you collected whilst visiting suchwebsites is not governed by this Policy. Easy Rides Tech PvtLtd shall not be responsible for and has no control over thepractices and content of any website accessed using the links contained on the GOSARATH/GOSARATHI RIDEMATE Platform. Read theprivacy policy of other websites carefully as this policy does notapply to the privacy practices of those websites. We are notresponsible for these third party sites.

This Policy shall also not apply to any information you maydisclose to any of our service providers/service personnel whichwe do not require you to disclose to us or any of our serviceproviders under this Policy.

GRIEVANCE OFFICER:

In accordance with Information Technology Act 2000 andrules made and applicable there under, the name and contactdetails of the Grievance Officer are provided below:

Name: City Operations Manager

Address: Hyderabad

Phone Number: FAQ/ Related Issue selection on app

Email Address: [email protected]

JURISDICTION:

If you choose to visit the website, your visit and any disputeover privacy is subject to this Policy and the website's terms ofuse. In addition to the foregoing, any disputes arising under thisPolicy shall be governed by the laws of India.

Further, please note that the GOSARATH/GOSARATHI RIDEMATE Platform stores your data with the cloud platform of provided by(Name of the Service Provider), which may store this data on their servers located, has security measures in place to protectthe loss, misuse and alteration of the information, details of whichare available at . The privacy policy adopted by are detailed in.

In the event you have questions or concerns about thesecurity measures adopted by , you can contact their dataprotection/ privacy team/ legal team or designated grievanceofficer at these organisations, whose contact details are availablein its privacy policy, or can also write to our Grievance Officer atthe address provided above.

If you have any queries relating to the processing or usage ofinformation provided by you in connection with this Policy orother privacy concerns, you can email us at (Will be updated).